Ace the 3CX Academy Intermediate Exam 2025 – Elevate Your PBX Game!

Setting up a new user in 3CX involves creating an extension and assigning the appropriate permissions through the management console. This process is essential because creating an extension is a fundamental step to ensure the user can be identified within the system, can access various features, and can communicate through the 3CX platform.

When you create an extension, you define specific settings such as the user's phone number, voicemail, ring groups, and permissions that correspond to the user’s role within the organization. This allows for tailored access to features and functionalities, which enhances the overall user experience and security.

Utilizing this method also ensures that the new user seamlessly integrates into the existing communications framework, with all necessary configurations set up to allow instant connectivity and functionality. The management console acts as the administrative interface where these parameters are established, making it the central hub for user management within 3CX.